With a double-click on a file listed in the chat history, it will open in a separate window and the collaboration can begin. To edit 3D documents, the activ...
After the end of the session, experts can export the content of the session and receive it by email. This session export includes all text messages, all sha...
VSight Remote comes with its own ticket system. These tickets can be linked to sessions that contain all shared documents, PDFs, images, and videos. This al...
New tickets can be created both via the admin panel and also directly here in the VSight Remote web application. Step 1: Via the "New Ticket&...
Easily edit your ticket, Step 1: To edit the information and settings of the tickets later on, please click on the turquoise “EDIT” button in the upper ...
In an academy room, you can conduct sessions with up to 112 participants, for training purposes on a larger scale. There are 3 different roles in an academy...
In order for your users to use VSight Remote smoothly, the following ports should be open: TCP port 443 UDP port 3478 UDP port 1025-65535 (optional...
If you want to report an issue, ask for a feature or have a general inquiry, use the feedback form at the bottom of the main menu in app.vsight.io...
To make files available permanently in a room, experts and co-admins can pre-upload them anytime even without other participants in a room. Step ...
To make usage of VSight easier for users, they can be assigned to a default room. This means that upon logging in or opening the app, users will be automati...
