In order for your users to use VSight Remote smoothly, the following ports should be open:

  • TCP port 443

  • UDP port 3478

  • UDP port 1025-65535 (optional for better connectivity)


Enter the following domains in the whitelist: 

  • .app.vsight.io

  • .admin.vsight.io 

  • .tokbox.com 

  • .opentok.com


Basically, our servers change in real-time, so that the IP addresses can change dynamically depending on the data traffic. By using services such as Google Firebase, it is also not possible for us to name static IP addresses.

To test the successful configuration of the port settings, please perform a pre-call test as described "How can I use the pre-call test on VSight Remote?".