How can I send the ticket details? Print

You can view detailed information about the tickets,

Step 1: Click on the "TICKETS" button in the main menu to go to the detailed view of all tickets created.

Step 2: To view detailed information about a ticket, please click on the respective ticket in the list.

• This will open a window with all stored information. (1)

• You will find the list of all linked sessions. (2)

• When you click on one of the attached sessions, you will be redirected to the session details. (2)

Step 3: In case you want to send the session export with all the contents of this session again via email, please click on the email icon and enter the respective email addresses. (4)

• For more information about the session export feature click "How can I download session export?".
  

Step 4: To send the entire overview of the ticket via email, please click on "SEND BY EMAIL". (5)