Manage your port settings on VSight Remote,


Step 1: To ensure that the VSight Remote platform can be used smoothly, the following ports should be open:

- TCP port 443

- UDP port 3478

- UDP port 1025-65535 (optional for better connectivity)


Step 2: Add the following domains to the whitelist: 

  • .app.vsight.io 

  • .admin.vsight.io 

  • .tokbox.com  

  • .opentok.com


Step 3: To test the configuration of the port settings, you need to log in to the Vsight Remote platform (https://app.vsight.io/login) with your user credentials.


Step 4: Select and start the pre-call test, which is listed in the main menu. The results will automatically be displayed within a short time.


Exemplary precall test results


Basically, our servers change in real time, so that the IP addresses can change dynamically depending on the data traffic. By using services such as Google Firebase, it is also not possible for us to name static IP addresses.