How can I enable my users to make calls?
Created by: VSight Support
Modified on: Tue, 12 Apr, 2022 at 4:29 PM
If you identify sessions in your session report that took place in so-called personal meeting rooms, this means that this session was initiated by a call between users. (1)
Step 1: To enable your user to use this functionality, you must activate the check box “Permission to make calls” in the respective user configuration.
Using the call function, users can call each other directly within the VSight Remote Platform and thus easily and quickly start a session.
For this functionality, the system temporarily creates personal meeting rooms, which automatically disappear after the session is ended.
In the session report that lists all sessions, these sessions are labeled with “Personal Meeting Room” as a room name.
Step 2: Go to Users on the Main Menu.
Step 3: Click on the "Edit" icon shown in the figure below. (2)
You can view all settings and information of the respective user.
Step 4: Check the “Permission to make calls” box in the respective user configuration.
Please note that the call function is only available for PRO and ULTIMATE licenses.
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.